IntallisPRIVACY POLICY
OUR COMMITMENT TO OUR CUSTOMERS' PRIVACY
We greatly value the relationship we have with our customers and we are fully committed to follow responsible information handling practices in dealing with our customer's information and data. Safeguarding customer information and complying with all governement (US Federal, US State, US local) and international standards is our first priority. Intallis follows these privacy principles in dealing with our customers both online and offline.
Intallis is committed to maintain privacy of the information provided by you (the customer). The information or data provided by you will not be shared with anyone not authorized to use or view that data. Only staff members of Intallis or a legal representative can view the data only under certain conditions with prior notification to customer.
Any information collected by our website http://www.Intallis.com such as name, contact details or credit info will not be shared with, sold or rented to any individual or firm under any circustances. Only under condition involving legalities information can be shared with prior information to the customer about the same.
We may ask your personal information when we need information that personally identifies you (personal information) or allows us to contact you. We may ask you to complete a registration form before we provide you the remote tech support service. This registration form may include your contact information (such as First and Last name, Email address, Postal address, Personal identifier etc.). Customers contact details may be used by www.Intallis.com to provide services to the customer, approach for proper feedback and update customer on plans and offers.
Payment Information if user registers to use the Service provided by www.Intallis.com we will collect credit card information, and other payment information necessary to complete a payment from user. Intallis may use a third party to process and verify credit cards for billing purposes. This requires us to share user name, credit card number, expiration date, billing address and / or CVV number with the credit card processing company. When processing a payment transaction, www.Intallis.com will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.
Subscriber Computer – In order to provide a proper support regarding the issue the Intallis representative can ask user various information regarding the computer system used by the user. This may include:
- a Type of computer
- b Model No and Purchase date
- c Type of Operating System
- dOther Software installed on the system and their frequency of usage.
Remote Access – While requesting supports you may request for the problem to be resolved by taking control of your computer. We will use best quality assured qualified tools which allows user to grant control of user computer to an expert remotely over the Internet, so that the expert can diagnose or correct problems. Experts are not allowed to use the Remote Access software until and unless they have received adequate training in its use, and user have consented to grant control. In addition, experts will not use Remote Access tools to obtain confidential or sensitive information stored on user computer or network, deliberately destroy information on user computer or network, or cause user to experience system problems.
Diagnostic Tool: www.Intallis.com uses best diagnostic tool to resolve your problem.
Live Help Session Records: www.Intallis.com reserves the right to monitor on-line and off-line sessions between user and a Technical Support Executive for quality control of the Service provided to the Customer by Technical Support Executive. In addition, we may record online and offline sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers.
Cookies: A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot infringe the privacy of our customers.
Log Files: We may use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
Sharing: We will share aggregated demographic information with our partners and advertisers. This is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the toolbar.
Services provided by www.Intallis.com may require certain information from the user. Submission of personally identifiable information is not intended for children. We do not knowingly collect personally identifiable information from children under the age of 18. No part of our website is structured to attract anyone under the age of 18. Internet Industry Association (IIA) has developed a Privacy Code of Practice, which is currently under consideration by the Office of the Privacy Commissioner (OPC). The Code includes a specific provision requiring that a legal guardian provide consent on behalf of an individual under the age of 18 before disclosure of sensitive information collected from or about the child. Please ask your parent or guardian to assist you in using our services if you are under the age of 18. If you are a parent or guardian of a child under the age of 18 and believe he or she has disclosed personally identifiable information to us please contact us at: techsupport@Intallis.com
You will be enjoying a hassle free experience as checking-out is easy and secure. We have procedures in place that guarantees that your order and credit card information is safe and secure. All the orders and credit card information is transmitted through the internet using Secure Socket Layer (SSL) technology. SSL technology encrypts your order information, personal details and credit card details before transmitting it to our server. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.
All the information collected via website i.e. www.Intallis.com is protected and remain secured with us. No part of user information is shared with anyone.
The work atmosphere at our premises is strictly under surveillance and no agent is allowed to keep his/her cell phones on, carry any data capturing devices like pen drive or hard drives etc.
Apart from the Top tier Management no one else can monitor the sessions or data.
User when fill the “contact us” form, agrees to our terms and conditions of services, Disclaimer and is aware of our policies such as privacy policy, refund policy, legal jurisdiction, scope of support and validity of period for which support is applicable as per mentioned in our plan.
If under any circumstances or condition any user does not wish to continue the existing relationship with us, one can unsubscribe from our Services by writing an email at support @ Intallis.com. You may also contact under the following scenarios:
- 1You have questions or comments about our Privacy Policy;
- 2Wish to make corrections to any personally identifiable information you have provided;
- 3Want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or
- 4Wish to withdraw your consent to sharing your personally identifiable information with others.
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfil certain requests while allowing you access to certain benefits and features of our Website.
This Privacy Policy as posted on this Website is the sole statement of our privacy policy with respect to this Website, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website.